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| * SOCA: State of Community AssessmentŠ The Center for Association Leadership |
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Building a Performance Driven Organization
In today's marketplace, achieving a sustained competitive advantage requires a performance driven corporate culture. SPR Center offers a rigorous, yet flexible three-step approach to achieving this goal: Strategy Definition, Competency Modeling and Managing Performance.
Strategy Definition. The first step is clearly defining a business strategy for achieving organizational success. SPR offers workshops on defining an appropriate business strategy and aligning supportive human resource practices.
Competency Modeling. The second step involves identifying and communicating the kinds of skills, abilities and knowledge (i.e., competencies) required to achieve the new corporate strategy. The SPR Center team can help you measure management and employee competencies, turn that information into individual competency enhancement (e.g., training) plans, and track organization-wide competency improvement against strategic needs.
Managing Performance. With a well-defined strategy and clearly articulated competencies in hand, a corporate-wide performance management process creates the context and practices to ensure strategy and competency enhancement implementation throughout the organization. Recruitment of applicants, selection of employees, performance measurement, appraisal and reward, career development, and job design must all work toward the same competency model and organizational strategy. SPR Center and its associates have experience in designing and implementing many aspects of performance management systems, and specialize in evaluating the effects of implementing such systems on employee morale and satisfaction.
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